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Process Analyst

  1. Hybrid
  2. Exeter
  3. Customer Services, Marketing & Business Solutions

Ref No.

33722


About the Role

At EDF, success is personal. Here you’ll develop a career that’s unique to you. Whether you want to move horizontally, deepen your specialty, or advance through the levels — it’s your journey, powered by us. Join us and be part be of our mission to help Britain achieve Net Zero.

The Opportunity

We’re looking for a proactive Process Analyst to analyse data, business processes and drive performance improvements, and secure stakeholder buy-in. You’ll collaborate across teams to deliver streamlined, impactful change that enhances both internal operations and customer experience.

Pay, benefits and culture

Alongside a starting salary of £35,600 and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal.

We’re talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.  

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.

What you’ll be doing

We are seeking a proactive professional to evaluate business processes, identify inefficiencies, and build compelling investment cases for change. You will source, analyse, and interpret complex data, turning insights into clear, actionable recommendations. Collaborating with Subject Matter Experts, you will drive continuous improvement by leading or supporting initiatives such as reengineering, standardisation, automation, outsourcing, and systemisation.

The role requires securing buy-in from senior leaders and external stakeholders, including customers and regulators, to ensure successful change adoption. You will also enhance internal and customer-facing communications to improve engagement and customer experience. You’ll also be overseeing the day to day running of your assigned processes’

If you’re passionate about championing collaboration and best practices while guiding teams through performance improvements, we want to hear from you.

Who you are

We’re looking for a detail-oriented and results-driven professional with excellent data analysis skills and the ability to simplify complex findings. You’ll have experience working with data and delivering projects in Agile or similar environments. With a strong focus on balancing cost, compliance, and customer expectations, you’ll also bring outstanding stakeholder management and communication skills across all levels of the business. A collaborative team player, you’ll be confident in influencing change and driving smart, simplified solutions that lead to sustainable improvements. If you’re a creative problem-solver with a passion for making things better and strong time management skills, we’d love to hear from you.

If this sounds like you then we’d love to hear from you!

Closing date for applications: Wednesday 20th August 2025

Hiring Manager: Aleksandra Boot

Location: Flexible



Success is personal. It's your journey, powered by us. Join us and we'll help Britain achieve Net Zero together.

  1. Exeter
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