About the Role
Are you passionate about data-driven decision-making and performance improvement?
If so, we have an opportunity here at EDF for a Performance Analyst to join our team!
The Opportunity
As a Performance Analyst in our Metering Operations team, you'll play a key role in driving smart meter adoption by evaluating processes, identifying opportunities for improvement, and shaping investment cases for new initiatives.
Pay, benefits and culture
Alongside a negotiable salary and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal. We’re talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.
At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.
Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.
We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.
We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.
What you’ll be doing
You will proactively evaluate business processes to identify inefficiencies and improvement opportunities, building compelling investment cases for change.
- Source, analyse, and interpret complex data, translating findings into clear, actionable insights.
- Collaborate with Subject Matter Experts to understand current practices, whilst looking for opportunities to improve.
- Lead or support the delivery of performance improvements through reengineering, standardisation, automation, outsourcing, or systemisation.
- Secure buy-in and engagement from senior leaders and external stakeholders (e.g. customers, regulators) for change initiatives.
- Review and iterate internal and customer-facing communications and materials to improve engagement and customer experience (CX).
- Champion collaboration and best practice across the EBS function, supporting and guiding teams in performance improvement activity.
Who you are
Being a Performance Analyst at EDF means demonstrating outstanding numerical and analytical skills with the ability to deliver a variety of projects timely and accurately, together with a strong understanding and experience of working with data across multiple platforms and systems.
You will be a driven and adaptable professional who thrives in a fast-paced environment and possesses up-to-date knowledge of the business energy industry, including customer needs and relevant regulations. You will have a strong analytical and process-oriented mindset, capable of interpreting and simplifying complex data to identify root causes, uncover improvement opportunities, and present insights effectively to diverse audiences.
You should have hands-on experience delivering projects using various methodologies, such as Agile, and be confident leading initiatives from problem identification through to implementation, evaluation, and sustainable change. A key part of the role involves balancing cost, compliance, and customer needs to deliver impactful change.
We value individuals who can create and manage strong stakeholder relationships, with the confidence to influence and engage across all levels of the organisation.
Exceptional communication skills are essential, with the ability to convey complex ideas clearly to both internal and external stakeholders. Leadership is also crucial—we're looking for someone who takes a collaborative and inclusive approach to guide teams and deliver meaningful outcomes.
If you are a creative problem-solver who brings innovative thinking, can identify automation opportunities, and is skilled at reengineering business processes to drive value, we want to hear from you.
Whether you're already operating at a senior level or looking for a clear pathway to grow into one, we'd love to hear from you — this role offers real scope for development and progression
Closing date for applications: 4th of June 2025
Location: We offer a flexible location for this role within the UK but you must be willing to travel to our Exeter office once a quarter and for the first week of employment.
What's in it for you?
Success is personal. It's your journey, powered by us. Join us and we'll help Britain achieve Net Zero together.
