Employment Type:  Full/Part Time
Employment Period:  Permanent
Salary:  .

Hove, GB

Career Area:  Customer Services & Operations

Customer Service Advisor

We’re hiring Customer Service Advisors!

Would you like to be the voice of EDF?  

Are you self-motivated, calm, considerate, a good listener & a great communicator? Great news! This job could be for you!

We’re going to be honest; this is a really rewarding role and it’s also a challenging one.  It will make you feel good at the end of the day knowing how much you have helped customers with their accounts (on the phone, email and chat). If you’re an enthusiastic problem solver with a flair for speaking to people we’d love to hear from you.  You’d become part of our growing team of proactive, resilient and hard-working individuals who pride themselves on their ability to problem-solve and deliver great customer service.  

We need YOU!

Especially if you have customer service experience (but don’t worry we will give you full training if you haven’t) and a true passion for helping others.

Join us for rewards, rewards, rewards!


£20,000, rising to £21,000 within one year + excellent benefits + blended working. 

You’ll have an amazing, structured training programme with all the support you need to do an awesome job.   We also offer a range of flexible benefits to support you across all aspects of your life.  

Where will you be based?

Portland Road, Hove

Why EDF?

Joining EDF means joining a company with a clear purpose to create a more sustainable energy future. We’re leading the charge for electric motoring, investing in new carbon-cutting tech and innovating with Smart home technology; building Britain’s low carbon network and our nation’s low carbon economy.  Join us for a career!

At EDF, everyone’s welcome. We strive to create an inclusive environment where everyone has a voice and where they can feel confident being themselves. We’ll value the difference you bring and give you opportunities to thrive and succeed. 


Job Segment: Sustainability, Energy